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Date of this
letter Your Name Your Address Town/City County Postcode/ZIP |
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Name of Airline Address of Airline Town/City County Postcode/ZIP |
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Dear Sirs, Re: Flight No: (the number of the flight), Date: (the date of the flight), From: (Your place of
departure, for example, On arrival at (name of your arrival airport), I discovered that my
luggage was missing and I informed your ground staff of this, they completed
a PIR and gave me a copy. To date, I have
heard nothing from you to say that you have found my luggage. As it is now (number of days since your flight, make sure
this is 21 days or over) since
my flight and my luggage has not been located, I am writing to formally request
that you compensate me for the loss of my luggage, including associated costs, without further
delay. I invoke this right
pursuant to Article 17.3 of the Montreal Convention and although I have
mentioned this in previous correspondence, I remind you once again that I
declared the total value of my luggage to be (the amount you declared your luggage to be
valued at, for example, £12,000 – only use this sentence if you declared the
total value of your luggage during check in) when I checked in at (name of your departure airport). Please find attached,
a full inventory listing each item contained within my lost luggage and it’s replacement cost, together with receipts, or in the
case of gifts, witness statements. You
will also find attached, a list of associated expenses. I expect to receive
a cheque in the full amount of my lost luggage and associated expenses within
14 days, failing which, I will have no alternative but to issue legal
proceedings against (name of airline). I do however hope that such
action will not be necessary and that this matter can be amicably resolved. Yours Sincerely. (Your Name) |